Orders

How do I place an order?

Placing an order on our website is simple:

Choose the product you like
Select the size and color
Click Add to Cart
Proceed to Checkout
Enter your shipping and payment details
Confirm your order

After completing your purchase, you will receive an order confirmation email.

Can I change or cancel my order?

If your order has not yet been shipped, we may be able to change or cancel it.

Please contact us as soon as possible so we can check the status of your order.

Once the package has been shipped, we can no longer modify the order.

Do I need an account to place an order?

No. You can place an order as a guest without creating an account.

Creating an account simply makes it easier to track orders and manage your information.

Shipping & Delivery

What are the shipping costs?

Shipping costs are displayed at checkout before completing your order.

The cost depends on:

the destination country
the selected shipping method
any ongoing promotions or offers

From time to time we also offer free shipping promotions.

Where do you ship?

We currently ship to most European countries, including:

Slovenia
Croatia
Austria
Germany
Italy
other EU countries

Available shipping options will be shown during checkout.

When will my order be shipped?

Orders are usually dispatched within 24 hours on business days.

During major sales or promotional periods, processing times may be slightly longer.

Once your package leaves our warehouse, you will receive an email from the shipping carrier with a tracking number.

How can I track my order?

After your order is shipped, the delivery company will send you an email with a tracking number, allowing you to follow the shipment until delivery.

Size & Fit

How do I choose the right size?

Each product page includes a size guide to help you choose the correct size.

If you are between two sizes:

choose the smaller size for a more fitted feel
choose the larger size for a more relaxed fit

Are your leggings squat proof?

Yes. Our leggings are designed to be squat proof, meaning the fabric remains non-transparent even during stretching or exercise.

Do your leggings have a front seam?

Most of our leggings feature a seamless design without a front seam, which improves comfort and creates a smoother look.

Are VEVAwear clothes suitable for everyday wear?

Yes. Our clothing is designed for an active lifestyle, which means it is suitable both for workouts and for comfortable everyday wear.

Materials & Comfort

What materials are your clothes made from?

Our clothing is made from high-quality stretch fabrics that combine:

comfort
breathability
flexibility
support

These materials are selected to ensure maximum comfort and freedom of movement.

Are your clothes suitable for sports activities?

Yes. VEVAwear clothing is suitable for many activities, including:

fitness training
yoga
pilates
walking
everyday movement

Are the fabrics breathable and quick drying?

Yes. Most of our fabrics are breathable and quick-drying, making them comfortable even during more intense activities.

Clothing Care

How should I wash my sportswear?

We recommend:

washing at 30°C (86°F)
avoiding fabric softener
air drying
not using a tumble dryer

Following these instructions helps maintain the fabric’s elasticity, color, and shape.

Can I tumble dry the clothing?

We do not recommend tumble drying, as high temperatures can damage elastic fibers and shorten the lifespan of the garment.

Returns & Exchanges

Can I exchange an item?

Yes. If the size or product doesn’t fit as expected, you can exchange or return the item.

Items must be:

unworn
undamaged
in original packaging

How long do I have to return an item?

You can return an item within 20 days of receiving your order.

How do I start a return?

Please contact us via email or the contact form and we will provide instructions for the return process.

Payments

What payment methods do you accept?

We accept several payment methods, including:

credit cards
debit cards
PayPal
other local payment methods supported by our payment provider

Available payment methods will be displayed at checkout.

Is payment secure?

Yes. All payments are processed through secure and certified payment systems that use encryption to protect your information.

Discounts & Promotions

Do you offer discounts?

Yes. We occasionally run:

seasonal sales
special promotions
exclusive offers for newsletter subscribers

How can I receive a discount code?

The easiest way is to subscribe to our newsletter, where we occasionally share exclusive offers and promotions.

Contact & Support

How can I contact customer support?

You can contact us via:

our contact form
email
social media

How quickly will I receive a response?

We usually respond to messages within 24 hours on business days.